September 19, 2018
If your company is within the United States and is governed by Process Safety Management (PSM), you are required by OSHA to have PSM Systems such as Mechanical Integrity, Management of Change (MOC), Incident Investigation, and Pre-Startup Safety Review (PSSR) – just to name a few. These management systems include standards, procedures, and practices that describe both what's required and how to do it.
The requirements of your PSM Systems are only effective if you properly address reliable, consistent, and correct execution of these standards, procedures, and practices. Conduct of Operations (CoO) is the set of management systems that define and ensure the execution of operational and management tasks in a deliberate and structured manner.
CoO is sometimes called "Operational Discipline" and is closely tied to an organization's culture. The overall objective of CoO is structuring operational tasks in a manner consistent with the organization's risk tolerance to ensure that every task is performed deliberately and correctly, minimizing variations in performance. By "correctly" I mean, "Everyone doing the right thing, at the right time, every time."
Minimizing variations in performance reduces risk and enhances operational integrity. So, what does a Conduct of Operations Management System look like? There are seven main areas, most with sub-areas of focus within them.
Here's what we suggest:
Step 1 – Develop standards and procedure that define what each of these CoO Management Systems require and how to do them
Step 2 – Determine what standards and procedures are already is in place, how well are they being adhered to, and what's not in place
Step 3 – Begin closing the gaps by improving what's in place and implementing what's not in place
Step 4 – Audit and continually improve
If you're interested in implementing a CoO Management System or improving your Conduct of Operations, Operational Sustainability, LLC can help.